Withdrawal / withdrawal form
Right of Withdrawal
For consumers, ie any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither their commercial nor their independent professional activity, the following right of withdrawal applies:
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day
in which you or a third party named by you, who is not the carrier, has or has taken possession of the goods, if you have ordered one or more goods in a single order and the goods or goods have been delivered in a uniform manner; . become; or
where you or a third party named by you, who is not the carrier, has or has taken possession of the last good, if you have ordered several goods in a single order and the goods are delivered separately; or
on which you or a third party named by you, other than the carrier, has or has taken possession of the last partial shipment or the last piece, if you have ordered a good that is delivered in several partial shipments or pieces.
To exercise your right of withdrawal, you must contact us
Owner Kerstin Wolffram
Sperenberger Str. 5a
by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
Exclusion or premature termination of the right of withdrawal
Unless otherwise agreed, the right of revocation does not exist for contracts
for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of revocation expires early in contracts
for the delivery of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery;
for the delivery of goods, if, due to their nature, they were inseparably mixed with other goods after delivery;
for the delivery of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery.
Our request for the return of goods
Please avoid damage and contamination of the product. If possible, send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage.
Please note that the above paragraph is not a prerequisite for the effective exercise of the right of withdrawal.
Model withdrawal form
If you want to revoke the contract, please fill out this form and send it back.
Owner Kerstin Wolffram
Sperenberger Str. 5a
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
ordered on (*) / received on (*) _____________________________________________________.
Name of consumer (s) _____________________________________________________
Address of the consumer (s)
Date Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.